Febrary 22, 2010
Sassafras ... I mean Savvy is passed out! Her obsession today...BUBBLES! She gets obsessed sometimes with one thing and then it is the same thing over and over...today....bubbles! I have sticky floors all over! Besides bubbles she did have fun decorating the tree outside with Easter eggs and riding her tricycle....ah...she learned how to pedal on her own...so precious!
She is still sick...this thing is lingering...it usually does with her but she has improved a great deal. The dr wants to see her prior to her finishing this course of antibiotics ... hopefully....she will be 100% when he sees her.
Speaking of antibiotics...I did speak to the Area Supervisor of CVS. I have to say that he put on his Big Girl Panties on and called and I was impressed. I was ticked that I had not heard from him. He did call today and left a message and when I returned his call I was clear that I had been lost as a pharmacy customer for him and there was no need to call back...but he did...kuddos!
He listened and was concerned. Frankly, after talking to him if I knew that he would be the one filling the prescription I would go back to CVS but since he is not I won't. I was annoyed with CVS for making the error but what got my panties in a bunch was the reaction that I received when I called them...and he seemed to get it. I do think this will not happen in the future in this store but as I told him and I am sure he understood I have lost confidence in the store...I will buy shampoo .. heck they have great deals with the Extra Bucks card but I will never fill a prescription there again. Am I still angry? Nope, the purpose of contacting CVS was so that they would be aware of the mistake and that the problem be found so that another person does not have this mistake happen to them...especially a child. I believe the area supervisor will do everything in his power to correct the problem. Have they lost me as a pharmacy customer? Yes. Am I asking for a boycott of CVS? Nope...mistakes happen. It sucks. But mistakes happen to the best of us..it is looking at the mistakes and learning from them that is important...I believed the man I spoke with to be sincere and good hearted and will do the best he can...and that is all I can ask for.