Update on CVS
I wrote them an email last night as soon as I was off the phone with the pharmacist. To there credit I did receive this back from them today...
Dear Mrs. Ana Anselmo,
Thank you for taking the time to contact CVS/pharmacy. Please accept my sincerest apology for the situation that occurred. This is a very serious matter and will be addressed with the Area Pharmacy Supervisor.
I have formally documented your complaint and have forwarded it to XXXXXXX (I deleted the name), the Area Pharmacy Supervisor for review. I have asked him to follow up directly with you within 24 business hours.
Thank you again for bringing this matter to our attention. I do apologize once again and assure you that this will be addressed with the highest priority.
Sincerely,
XXXX(I deleted the name) CVS/pharmacy
Customer Relations
Savannah does have a new prescription....it has been called into Walgreens.